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8/29/18
Customer Service, Environment, Quality, Selection, Wait time, Other...
We order window tint.  It works and looks great! Stacy did a wonderful job. The installers were very professional and knew exactly what to do and were very neat.
Thank you so much for taking great care in what you all do! I highly recommend Creative Windows of Ann Arbor!
 
 - Square

6
/18/18
Sandy was great in helping me choose what was right for me and my budget and the gentleman who installed was very courteous and knowledgeable! 
- Shirley T.emailed


5/31/18
I like my new shades very much. I had a great experience with the sales person, and the installer was efficient!
- Donna K.Facebook


5/30/18
We thank you, Stacy, 
for the sound effective suggestions you made while we were working together to find the right solutions for limiting the brightness and glare coming from our home. We enjoy working with you and like the way you clearly explain things and manage expectations.  The Open Light shades that were installed yesterday are a perfect solution! The overall improvement they make in providing a clean line appearance and a calming effect so that when the sun is bright, we can more comfortable enjoy the view of the backyard and lake. As we discussed today, we would like to now find a solution for the kitchen window, lower and upper.
Our main goal is to continually find solutions that will lessen the daily effect Tom experiences due to extreme light sensitivity. The Open Light shades are a help to us.
Thank you!
Carl, We extend our thanks to you for making time during your active business day to come to our home so you could personally see the challenges we discussed during our telephone conversation.  We value that you cared to help us and we value your input.  
As we are sure you know, Stacy is a real asset to Creative Windows.  She listens, is very personable, and solves problems effectively. 
For us, the point of is also critically important.  Yesterday, we experienced an installation that made us further feel good about our purchase.  It was very refreshing to see how Fransuarth managed the installation.  He is customer friendly, and a very focused on doing the job right the first time.  Fransuarth, as we observed, is a man who likes what he is doing, prides himself on satisfying the customer, and is happy to be installing products for Creative Windows.
Best regards,
- Tom & Ida S. from Brighton -
emailed

5/10/18

Very Satisfied with service. Thank you! 
- Carol O. emailed

1/20/18
Customer Service, Quality, Selection
The technician that installed the window film and shades went above and beyond to install my shade. He worked on a Saturday and it was to be a simple job. The correct shade holder was not sent with the shades. He had to go all the way back to the shop and come back to my house to install the shades. He worked so hard to please me. He did a tremendous job.  - Joyce V. - Square dashboard

1/9/18
Stacy,
I have to tell you that it's been a very long time since I have had a consumer experience that matches what I have had with you. Your communication on all matters, from the first encounter I had with you, has been exceptional. Your attentive listening makes it clear that your goal is to ensure that your customer's needs and preferences are matched by the product and service Creative Windows provides. In this day and age, when so many people seem to care so little about the customer experience, you are a breath of fresh air. 
 – Sheryl K. – emailed

8/8/17
Francois is a fine person and did a great Job.
Thank you! – Joe – Text message

11/19/14
I just wanted to pass along the word that I had some VERY nice compliments lately about Fransuarth
from customers.  Jackie B. said he was very friendly and paid attention to detail, that he even caulked holes in her door for her.  She went on and on for a few minutes about what a great experience it was, how happy she was with her shades, and how good he was at installing.  She was so happy with him at the measure, she asked him if he would be coming back to install so I made sure he did.She makes three in a row that made positive remarks about the install with Fransuarth.  – Conversation with staff

1/23/15
Mary Sue C. came in yesterday to pay for her installation and was very complimentary of Fransuarth.  She said she hopes he can be the one that comes back to her home when the painting is done to rehang their shades.  Great job, Fransuarth!  - Conversation with staff